Hagens Berman: A lawsuit has been filed against South Korean tech giant Samsung for allegedly using defective rear-camera glass on the Galaxy S20 series setup on its smartphones launched .
According to the law firm Hagens Berman, Samsung has ignored a widespread defect prevalent on the Galaxy S20 series of smartphones where the protective glass on top of the camera module shatters unexpectedly during normal use, reports XDA Developers.
The lawsuit was filed Apr. 27, 2021, in the U.S. District Court of the District of New Jersey, and accuses Tech giant Samsung of fraud, breach of warranty and violations of several consumer-protection laws. The phones, sold with “professional” camera quality were made and sold with a defect affecting the back camera module’s glass covering that “shatters – spontaneously, with no external force applied – and even when the phone is encased in a protective case,” according to the lawsuit.
Samsung is being accused of fraud, breach of warranty, and violations of several consumer-protection laws, the report said.
“Samsung sold its Galaxy S20 as a high-end option for consumers, with a ‘professional’ grade camera, charging upwards of $1,600 per device, only to have them suddenly lose a major aspect of their functionality,” said Steve Berman, managing partner of the law firm.
Hundreds of Galaxy S20 owners have reported of the rear-camera glass on their device spontaneously cracking without any external cause or drops and dings. If these reports are to be believed, this issue potentially affects all variants of the Galaxy S20 lineup, including the Galaxy S20 Ultra, Galaxy S20+, and Galaxy S20 FE and all the 5G variants of these phones as well.
Notably, this issue has been around ever since the phone series first launched as a certain owner of the Galaxy S20 reported about the issue on Samsung’s community website just four days after it went on sale.
However, according to the customers, the company refused to cover the issue under warranty, the report said.