A care home provider has been fined £1 million after a “warm, generous and kind-hearted” mum died three days after being put in a scalding bath.
Frances Norris died in 2015 aged 93 after the incident at Birdsgrove Nursing Home in Bracknell, Berkshire, which left her with severe burns.
The care home provider Aster Healthcare admitted corporate manslaughter over the incident and two former members of staff have been given suspended sentences for their role in Mrs Norris’ death.
The company was found to have falsified documents around the death in an investigation by Thames Valley Police, BerkshireLive reports.
Following the sentences on October 8, Mrs Norris’ family have paid tribute to her as they described how she had left school age 14 to look after her eight brothers and three sisters.
“Mum will always be someone special to us, a woman who lived through the Second World War, who left school at 14 to support her own mother in caring for her eight brothers and three sisters,” the family said.
“Mum was warm, generous and kindhearted. She was always an independent person, happy with the simple things in life, never wanting much.
“She was stoical and just got on with things. She never complained, even when ill, which was not very often.
“Sadly dementia slowly robbed her of her independence until in the later stages of her life she became fully reliant on people to care for her.
“That trust was shattered when she died at the hands of the care staff at Birdsgrove Nursing Home who were there to look after her and keep her safe.
“After six-and-a-half years we have got finally got some justice for mum although it will never compensate for our loss.
“Mum was always a private person, never wanting people to know her business and we would like to keep it that way out of respect for her.”